Name : Yes BankExperience: 0 to 3 Years
Qualification: Any Graduates
Location: Mimbai, Navi Mumbai, Thane
Salary : Rs 1.0 - 3.5 Lakh/Yr
Job Details:
Job Responsibilities
Answer phones and resolve customer issues as per prescribed timelines.
Provide customers with product and service information & cross sellproducts as & when opportunity exists.
Make outbound calls as and when required related to service and cross-sell.
Identify, research, and resolve customer issues using the computer system.
Follow-up on customer inquires not immediately resolved.
Maintain complete call logs and reports.
Recognize, document and alert the supervisor of trends in customer calls.
To achieve or exceed Customer Satisfaction by providing session excellence
on every customer interaction and ensuring compliance to internal and external
policies/guidelines.
Other duties as assigned during the
YES BANK, India’s fifth largest private sector Bank with a pan India presence across all 29 states and 7 Union Territories of India, headquartered in the Lower Parel Innovation District (LPID) of Mumbai, is the outcome of the professional & entrepreneurial commitment of its Founder Rana Kapoor and its top management team, to establish a high quality, customer centric, service driven, private Indian Bank catering to the future businesses of India. YES BANK has adopted international best practices, the highest standards of service quality and operational excellence, and offers comprehensive banking and financial solutions to all its valued customers. Today, YES BANK has a widespread branch network of over 630 branches across 375 cities, with 1150+ ATMs across India.
YES BANK has been recognized amongst the Top and Fastest Growing Banks in various Indian Banking League Tables by prestigious media houses and Global Advisory Firms, and has received several national and international honours for our various Businesses including Corporate Investment Banking, Treasury, Transaction Banking, and Sustainable practices through Responsible Banking. YES BANK is steadily evolving as the Professionals’ Bank of India with the long term mission of “Building the Best Quality Bank of the World in India” by 2020.
Apply Mode: Online
Apply Link : Click Here
Source Link : Click Here
Apply For Walk-in Jobs : Click Here
For Top Jobs In This Month : Click Here
Direct registration Link For CitiBank