Company Name: HCL Technologies LimitedDesignation : Fresher
Experience: 0 Years
Qualification: B.Tech (CS/IT/EEE/ECE/E&I)
Location: Chennai
Job Details:
Responsibilities:
Independent troubleshooting within SLA
Manage Customer escalations
Implementation of Six sigma projects
Identify avenue for value adds and present value add summary
Troubleshooting technical issues related to Network/Server/Storage devices
Handling tickets/Requests
Ensuring Datacenter uptime according to SLAs
Implementing New technologies and Design changes
Applying patches/upgrades to maintain security level
Responsible for building and maintaining Test environment
Update the knowledge base
Technically upgrade across versions of environment when required
Participation in Monthly steering committee meetings (as required)
Participate in monthly QA audits
Working on Network Device / Unix Server / Storage Devices (depending upon your respective domain)
60% throughout in academics, No current backlogs
2013 pass out only
Apply Mode : Walk-In
Venue:
Bharath University.
173 , Agharam Road Selaiyur, Chennai – 600073
Contact : Human Resource
HCL Technologies Limited
Telephone : 044-33410704