Company
Name: Dell
Role: Client
Technical Support Associate
Qualification: BE, B.Tech
Experience: 0 - 3 Years
Location: Hyderabad
Job details:
Minimum Graduates in any stream. (10+2+3).
Undergraduates with at least 12 months of international call center /18 months of domestic call center / 24 months of any other work experience – full time experience.
1-3 years of relevant technical troubleshooting experience.
Candidates with technical qualification ( B.tech/ BE with Computer Science and IT).
Responds to customer technical problems/issues related to
hardware, software and networking via e-mail/chat and phone.
Owns customer issues from beginning to resolution (handles in place).
Assists customers by diagnosing problems and providing resolutions for technical and service issues.
Apply Details: Online